Mountain CAP
Neighbor to Neighbor Program
Assistance Program for American Electric Power
To Qualify:
- Accountholder must be at least 18 years old and is a member of the household.
- Must have a termination notice for residential AEP electric bill or service already cut off. (Note: Your account is not in termination status if you have recently made a payment arrangement.)
- Total account balance (not termination amount) must be at least $100.00.
- Total gross monthly income for all member of household must be at or below 150% Federal Poverty Income Guideline (below).
- Sincere Effort of Payment – Must have made payment(s) of at least $100.00 ($75.00 for those 62 and older) in past 3 months. Cannot be payment from an assistance agency.
- Must have applied for Crisis Assistance (January to mid-March) or Cooling Assistance (Mid-June to Mid-August) at the local Department Social Services prior to applying for Neighbor-to-Neighbor assistance (if applicable).
150% Federal Poverty Income Guideline
(Effective until January 31, 2025)
# Persons in Household Monthly Income
1 $1,882.50
2 $2,555.00
3 $3,227.50
4 $3,900.00
5 $4,572.50
6 $5,245.00
7 $5,917.50
8 $6,590.00
Each Additional Person add $672.50
Documentation Required:
- Acceptable Proof of Income for all members of household for last 30 days.
- Acceptable Proof of Sincere Effort of Payment.
- Termination Notice
- SOCIAL SECURITY CARD for accountholder.
- Completed Mountain CAP Intake (paper intake or online through Client Portal on our website www.mountaincap.org)
- Date applied for Crisis/Cooling Assistance at the local Department of Social Services.
Important Notes
- Completing an application does not guarantee grant approval.
- Neighbor to Neighbor will not assist with security deposit or connection/reconnection fees, only usage.
- Maximum Neighbor to Neighbor grant is up to $300.00. Any amount over the maximum grant of $300.00 must be paid prior to applying for assistance from Neighbor to Neighbor.
- Once Neighbor to Neighbor application has been submitted it may take 24 – 48 hours before we received approval/denial notification.